A Swiss Post Cargo employee checks the contents of a returned package. In the background, another employee loads a package onto a trolley.

Returns management

Comprehensive processing of returns from Switzerland

Content

The advantages for you
Here’s how it works
Our value-added services
Contact

In brief

Our return service handles the complete processing of returns from Switzerland: your customers send their returns to our returns center, where the goods are inspected, picked, cleared through customs and transported back to the EU. We send data on returned items to your system immediately, so you can keep track of goods at all time.

The advantages for you

Complete processing of returns, from acceptance at branches to transfer of goods to the EU
Instant transmission of returns data thanks to connection to your system
Efficient customs clearance and quick transport back to the EU

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Here’s how it works

Return service
Customers in Switzerland affix a return label on their returns and drop them off at a branch.
Processing of returns
At the returns center, we process returns based on your specifications, from simple picking to detailed checks.

Our value-added services

Qualitative and quantitative checks for your returns
Quick, easy and secure recycling management
Transport and export customs clearance direct to your location in the EU, incl. reimbursement of customs duty and VAT.
Management tasks and processing of cases requiring clarification according to your instructions